Your information

Privacy policy.

Effective November 2, 2026

Buddy: Your Everyday AI is operated by Lincoln Technologies in Michigan, United States. This policy covers the Buddy apps for iPhone, iPad, and Mac and the connected Buddy web service.

Information we process

• Account information: your email address, display name if provided, account identifier, authentication credentials handled by our account provider, and session information needed to sign you in and protect your account.
• Your content: prompts, messages, AI responses, conversation context and summaries, remembered facts, notes, reactions, appearance choices, projects and their versions, and photos, documents, or other files you choose to submit. Uploaded PDFs and generated documents can include file contents, extracted text, titles, tags, and related metadata.
• Voice: microphone audio during an active voice conversation, transcripts, and generated speech. Native microphone access requires your device's separate permission. The iPhone, iPad, and Mac apps do not provide an always-listening wake-word service.
• Technical information: IP address, request times, device/browser and app information, authentication and security events, errors, and operational logs generated when you connect to the service.
• Support information: the email address, description, and attachments you send us. Please exclude passwords, payment-card details, and unnecessary sensitive information.
• App Store purchases and game credits: Apple handles checkout and payment details. To verify and deliver a credit purchase, recover unfinished delivery, maintain your wallet, and process refunds or reversals, we store transaction and product identifiers, the purchased credit amount, purchase or refund status and times, and credit balances and usage linked to your Buddy account. These records are hosted with our account database through Netlify. We do not receive your full payment-card number from an App Store purchase.

Why we use it

We use this information to authenticate accounts, answer requests, generate speech and content, maintain saved history and projects, personalize Buddy using relevant account context, deliver support, fulfill purchases and maintain credit balances, prevent abuse, troubleshoot failures, and meet applicable legal obligations. Content you submit may contain sensitive information; only submit information you are comfortable having processed for these purposes.

Cloud providers and other disclosures

• OpenAI: processes prompts, relevant context, submitted images or document content, and voice audio to provide AI features. OpenAI's API data controls describe provider retention and its default policy of not using API inputs and outputs for model training. We do not promise zero provider retention. See OpenAI API data controls and the OpenAI privacy policy.
• Netlify: hosts our application, account authentication, database, file storage, and supporting infrastructure. See the Netlify privacy policy.
• ElevenLabs: if an optional licensed voice is available and selected, text to be spoken is sent to ElevenLabs to generate speech. See the ElevenLabs privacy policy.
• Apple: distributes the app and processes App Store transactions under its own policies. See Apple's privacy information.

We may disclose information when legally required, to protect people and the service from fraud or abuse, to professional advisers subject to confidentiality, or as part of a business transfer subject to applicable privacy safeguards. We do not sell your personal information or use your Buddy conversation content for targeted advertising. Content you explicitly publish or share through another service is also subject to that destination's privacy practices.

Saved data, retention, and deletion

Signed-in history, notes, remembered context, creations, and uploaded or generated documents can remain stored with your account until removed or the account is deleted. There is no general automatic expiry for saved account content. Operational and security records and provider-held data may have different retention periods. Sign-in is required for connected Buddy features; it is not an anonymous or zero-retention service.

In the iPhone, iPad, and Mac apps, open My Buddy → Delete account, verify your current password, type DELETE, and confirm. This permanently removes your Lincoln Technologies sign-in account and its saved Buddy conversations, memory, notes, creations, uploaded/generated files, and account-owned websites. The same sign-in will stop working for other Lincoln Technologies services. Export anything you want to keep first.

Deletion usually finishes within a few minutes. Account access to saved content stops when the request starts. A minimal opaque account identifier, request identifier, status and timestamps are retained to revoke old sessions, prevent background jobs from recreating data, and safely retry interrupted removal. Purchase, contract, fraud-prevention and security records may be retained where required. Deletion from active systems may not immediately remove information from backups or provider records subject to their retention rules. Signing out, withdrawing AI consent, or uninstalling the app does not delete server-side data. Deletion does not refund an App Store purchase or automatically cancel a separate subscription.

If you cannot sign in or need help with a privacy request, email ap.lincoln@outlook.com from your account email. We may verify account ownership before acting.

Your choices and privacy rights

In the iPhone, iPad, and Mac apps, review or withdraw cloud AI-sharing permission under My Buddy → Privacy & AI sharing. Withdrawing it stops access to cloud features; it does not recall information already processed. End voice sessions when you finish and change microphone access in your device's settings. Sign-in is required to use connected Buddy features, including conversations, saving, and creation tools.

Depending on where you live, you may have rights to access, correct, obtain a copy of, delete, restrict, or object to processing of your information, and to withdraw consent. Send requests to our privacy contact. We will respond as required by applicable law, verify requests when necessary, and explain applicable exceptions. You may also complain to your local data-protection authority. Where applicable, we rely on providing the service you request, consent for optional permissions or processing, legitimate interests such as service security, and legal obligations.

Device storage and cookies

Buddy uses device preferences and web storage for consent choices, appearance, and service state. The account provider uses session storage and cookies or similar technologies to maintain authentication. These are needed for the functions you choose. We do not use an advertising identifier in the native app. Clearing app data or cookies may remove local preferences and sign you out, without deleting saved account information.

Security and international processing

We use encrypted network connections and account access controls. These protections do not make Buddy end-to-end encrypted or guarantee absolute security. Our providers may process information in the United States and other countries where they operate. Applicable safeguards and local privacy rights continue to apply to those transfers.

Children

Buddy is intended for adults and is not designed for children. If you believe a child has supplied personal information, contact us so we can investigate and arrange appropriate removal.

Policy updates

We will publish changes on this page and update the effective date. We will provide additional notice or request consent where required for material changes.