Buddy support.

Buddy's AI features require an internet connection and available cloud services. Check your connection and review My Buddy → Privacy & AI sharing in the native app. Cloud features remain off if you decline or withdraw consent. Restart Buddy and try again. If the issue continues, contact support with the error shown.

Use the email associated with your Lincoln Technologies account. Use the password-recovery option on the sign-in screen if necessary. If recovery mail is missing, check your junk folder. Do not send your password or recovery link to support.

Start a voice conversation and allow microphone access when your device asks. Check Buddy's microphone permission in iPhone or iPad Settings, or in System Settings → Privacy & Security → Microphone on Mac. End the current conversation before retrying. Check your selected audio input or connected headset.

Check that you are signed into the same account used to save them. Signing out or uninstalling does not remove saved cloud content. Guest use does not provide all account-dependent saving features. Contact support if saved items still appear to be missing.

In the iPhone, iPad, and Mac apps, open My Buddy → Delete account. Enter your current password, type DELETE, and confirm. This permanently deletes the shared Lincoln Technologies sign-in and saved Buddy data, files and account-owned websites. Export anything you want to keep first. Deletion usually finishes within a few minutes and cannot be undone. It does not refund a purchase or cancel a separate subscription. See the privacy policy for retention details.

If you cannot sign in, email ap.lincoln@outlook.com from your account email. For a copy or correction of your information, use the subject Buddy privacy request. We may verify ownership. Uninstalling or withdrawing AI consent does not delete your account.

For an App Store purchase, request help from Apple at reportaproblem.apple.com. Apple determines eligibility under its purchase terms and applicable law. For technical trouble with Buddy, contact us directly.

Review AI-generated work before relying on it or publishing it. Make sure you have permission for any third-party content, likeness, or licensed voice involved. A preview does not confirm that a website's forms, payments, or security are ready for production. See the terms of use.